Frequently Asked Questions
Got a question? See below our FAQs!
We’re looking for our dream venue!
Can we get married at your venue?
Yes – we are proud to offer four licensed ceremony spaces! We also have All Saints Church available within our grounds.
How many guests can you accommodate for?
We can accommodate 120 in the daytime and a total of 150 in the evening.
Is your venue Exclusive hire?
Yes, it is. Only you and your guests will be staying with us during your wedding celebration – how it should be!
Can we get married outside?
Yes, you can. However, our chivari chairs are not suitable for outside use, so you would need to hire outdoor chairs – we can arrange this for you with our supplier.
Do you have accommodation on-site?
Yes, we do! We have 9 luxury double/twin bedrooms, please refer to the ‘stay’ section of our website for more information! If you require more bedrooms, we can provide a list of nearby accommodation on request.
How long can we provisionally hold a date?
We can hold your chosen date for you for two weeks with no obligation to book and with no charge. If, after two weeks, you haven’t booked with us, we will release your date.
Are there any cancellation fees?
Yes, there are. These are explained in the Terms & Conditions agreement sent to you before booking.
Do you offer a payment plan?
As long as you have more than a year to go before your wedding date, our payment plan is broken down into 4 scheduled payments – an initial deposit of 25% to secure your date, a second 25% 1 year before your wedding date, a third 25% 90 days before your wedding date and your final 25% 30 days before your wedding date, along with any additional charges such as accommodation (if not already included in your package) and beverages.
Are there any additional charges for staff hire, cleaning or room hire?
Everything is included in our price quoted after your first viewing with us including tables, chivari chairs (for indoor use only), glassware, bridal getting ready rooms, event management, staffing, and security.
Beverages & accommodation (if not already included in your package) are additional and will need to be paid no later than 30 days prior to the wedding.
Your chosen catering team will invoice you separately for food and linen, so speak with them directly for any questions regarding payments.
Are pets allowed?
Absolutely! Dogs are permitted into your ceremony space and for your photographs afterwards, but they must be kept on a lead at all times.
I’m a guest attending a wedding at HPH
Do you have a car park on-site?
Yes, we have a car park. On arrival, a member of our team will direct you to this. You are more than welcome to leave your car overnight at your own risk – when returning for your car, you will need to be let through the gate by a member of our team by calling us directly on your arrival.
What time can we check into Stable Arches Accommodation?
Check-in is at 3pm for allguests. An earlier check-in can be arranged for guests at 11:30am upon request, given that the room has not been used the night before.
What time is check-out?
Check-out is by 11:00am. Any wedding belongings left in Tithe Barn, the Main Hall or Summer House will need collecting after check-out.
What are taxi services like around the venue?
It is advisable that guests pre-book their taxis home. As we are quite remote, guests may struggle to book late at night.
Please speak with our team directly for a list of companies we use often.
What time does the bar close?
The bar will open straight after the ceremony for reception drinks (unless requested otherwise by the Bride + Groom) and for anyone to purchase drinks after that. Last orders are called at 11:30pm with carriages at midnight.
Is there WiFi at your venue?
Yes, we have WiFi available at our venue. While our remote location means we can’t guarantee the speed, we do provide guest WiFi that you’ll be able to connect to.
Do you accept cash and card payments?
Yes, we accept both form of payments from our Tithe Barn Bar. However, if a pop-up bar is required during the drinks reception, this will be card only.
Is smoking or vaping allowed at the venue?
Yes, smoking and vaping are permitted, but only outside the venue in the designated spaces.
Is the venue child-friendly?
Children are very welcome! But we kindly ask that they must be supervised at all times and are not permitted into Stable Arches accommodation by themselves.
Is the venue wheelchair accessible?
Most of our venue is fully accessible with the aid of ramps, however, due to the nature of our venue, some spaces do require a little extra help from our team or a designated loved one!
If you do have any concerns regarding accessibilty, please do call us directly to arrange a site visit or discuss any requirements you may need (drop-off points, early access time etc.)
We’re a HPH couple!
We’ve just booked – what are the next steps?
Usually, after your initial booking things do tend to go a little quiet (either from us or your suppliers) this is totally normal.. so please don’t panic!
Although we are here if you need any assistance or help through the planning process, typically, we do only need to see you at your final details appointment which will be arranged around 8 weeks prior to your wedding.
Ahead of this appointment, we will send you over a list of details that you can start to put together to make the appointment run smoothly – including updated beverage packages for you to have a look through and confirm.
If you do require any assistance before this appointment, or would like to arrange another site visit, please do contact our team directly on weddings@hootonpagnellhall.com!
What time can we access the venue?
You can access the venue anytime from 12pm the day before (an earlier time may be available upon request) Check-in to Stable Arches Accommodation is from 3pm.
What time can suppliers arrive for set-up?
Suppliers can arrive from 9am on the day of the wedding, or alternatively can set-up the day before between the hours of 12-5pm.
Can we bring our wedding cake the day before?
Unfortunately, we have nowhere to store your cake and we cannot be responsible for transporting it to a different location.
We would recommend you have your cake company deliver on the morning of your wedding (from 8am)
Can we use confetti?
Yes! We love a confetti shot, but we do require all confetti to be either dried foliage or petals to keep our grounds looking clean.
When do we need to confirm our final guest numbers?
We kindly ask for confirmed final numbers during your final details appointment which will be arranged 8 weeks prior to your wedding.
Can we bring our own alcohol?
Only alcohol purchased from the venue can be consumed on our grounds, anyone caught consuming their own alcohol will be asked to leave.
Do you have extras that we can use?
Yes we do! We can provide the following for no extra cost – easels (x3), cake knife, cake stand (rustic log), lawn games (ring toss, croquet and jenga!) confetti baskets, lanterns and LED candles.
Do we have to use your suggested suppliers?
Our suggested suppliers work with us regularly and are better informed of our spaces and what works well. However, you are free to work with any supplier you choose! If a supplier has never been to our venue before, we recommend asking them to get in touch with us directly.
Are fireworks, flares, sparklers or candles allowed?
Unfortunately, due to being surrounded by fields of livestock, we are unable to allow the use of fireworks and flares.
Due to safety reasons, we are unable to allow the use of sparklers unless organised in advance with our team.
We love candles! They are permitted if they are in a secure vessel (holder, hurricane or lantern etc..) Candelabras are not allowed.
If you have a question that isn’t listed above, please contact our team directly on weddings@hootonpagnellhall.com or 07500 058 023
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